Privacy Policy

Welcome to our privacy policy. Here we explain what data we collect, why we collect it, how we use it, and how we ensure your data remains secure.

1. Data Collected

When you visit our website or webshop, we may collect various types of information, including:

• Personal Identification Information: such as name, address, email address, phone number, date of birth.
• Payment Information: such as credit card details, billing address, payment history.
• Technical Data: such as IP address, browser type, device information, location data.
• Usage Data: such as pages visited, interactions on the website, search queries.

2. Purposes of Data Processing

We use your data for the following purposes:

• Processing and fulfilling your orders and payments.
• Providing customer service and communicating about your account.
• Improving and personalizing your experience on our website.
• Sending marketing communications, if you have provided consent.
• Analyzing website usage and trends to improve our services.

3. Legal Bases for Data Processing

We process your data based on various legal grounds, including your consent, the performance of a contract, legal obligations, and our legitimate interests in improving and protecting our services.

4. Sharing of Data

We only share your data with third parties when necessary for the provision of our services, such as payment processors, shipping partners, or IT service providers. We do not sell or rent your data to third parties for marketing purposes.

5. Data Retention

We retain your data for as long as necessary for the purposes for which it was collected, including to comply with legal obligations.

6. Data Security

We implement appropriate technical and organizational measures to protect your data against unauthorized access, loss, or misuse.

7. Your Rights

You have certain rights regarding your data, including the right to access, correct, delete, or transfer your data. You can also object to certain processing, such as direct marketing. Please contact us if you wish to exercise these rights.

8. Cookies and Similar Technologies

We use cookies and similar technologies to enhance your browsing experience and assist us with analytics and marketing. You can adjust your cookie settings in your browser.

9. Children

Our services are not directed at children under the age of 16. If you believe we have collected personal data from a child, please contact us.

10. Contact Us

If you have any questions about our privacy policy or how we use your data, please feel free to contact us at info@fencilstudio.com.

This privacy policy was last updated on 10-05-2024.

Contact

Fenne Schuitema

Krokus 31

2215SW Voorhout

The Netherlands