Legal notice

Welcome to our website. By using this website, you agree to the terms and conditions below. Please read them carefully.

1. General

This website is operated by Fencil Studio, located at Voorhout, registered with the Chamber of Commerce under number 81877196. By visiting this website or placing an order, you agree to these terms and conditions.

2. Applicability

These terms and conditions apply to all offers, orders, and agreements made through this website between you and Fencil Studio.

3. Prices and Information

All prices are listed in euros and include VAT, unless otherwise stated. Fencil Studio strives to provide accurate and up-to-date information but cannot guarantee that all details are complete or correct at all times.

4. Orders and Payment

Once you place an order, you will receive a confirmation email. Payment must be made via the available payment methods. Orders will only be processed after payment has been received.

5. Shipping

We do our best to ship orders as quickly as possible. Delivery times are indicative and may vary. Delays do not entitle you to compensation or cancellation, unless otherwise agreed.

6. Right of Withdrawal

You have the right to cancel your order within 14 days of receipt without giving any reason. You will receive a full refund, including shipping costs, provided the product is returned in its original condition. Return shipping costs are at your own expense.

7. Warranty and Complaints

We care about our products and do our best to deliver them in top condition. However, something can go wrong. In that case, please contact us within 14 days of discovering the issue via info@fencilstudio.com, so we can find a solution together.

8. Liability

Fencil Studio is not liable for indirect damages resulting from the use of the website or delivered products, unless caused by intent or gross negligence.

9. Intellectual Property

All texts, images, and other content on this website are the property of Fencil Studio and may not be copied, distributed, or used without permission.

10. Applicable Law

These terms and conditions are governed exclusively by Dutch law. Disputes will preferably be resolved through mutual consultation. If this is not possible, disputes will be submitted to the competent court in the district where Fencil Studio is located.